Privacy Policy

Last Updated: October 28, 2024

Welcome to [shopmoreki.com] (“we,” “us,” or “our”). This Privacy Policy outlines how SHOP MOREKI collects, uses, stores, and protects your personal information when you visit or make a purchase from our website, [shopmoreki.com], and outlines your rights under the General Data Protection Regulation (GDPR).

By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use our services.

1. Information We Collect

We collect personal information from you to provide and improve our services, process your orders, and enhance your shopping experience. Information collected includes:

  • Personal Identification Information: Name, email address, phone number, billing and shipping addresses.
  • Transaction Information: Payment details necessary for order processing, including payment card details (processed securely by third-party providers).
  • Technical Data: IP address, browser type, operating system, device information, and interaction data when visiting our website.
  • Marketing and Communication Preferences: Information regarding your consent to receive marketing materials.

2. How We Use Your Information

We use the information we collect in various ways, including:

  • Order Processing and Fulfillment: To fulfill orders, manage payments, and deliver products.
  • Communication: To contact you regarding your orders, respond to customer service requests, and provide support.
  • Personalization: To tailor our offerings to your interests, such as recommending products that may be of interest.
  • Marketing: To send promotional messages if you have opted to receive such communications.
  • Website Improvement: To monitor and analyze usage to enhance our website’s functionality and user experience.

Legal Bases for Processing: We process personal data on the basis of contractual necessity (to fulfill orders), consent (for marketing communications), and legitimate interest (to improve services and website functionality).

3. How We Store and Secure Your Information

Your personal information is stored securely within our systems and is only accessible by authorized personnel with a need to know. We implement industry-standard encryption and access control measures to protect your data from unauthorized access, alteration, or disclosure.

Data is retained as long as necessary for the purposes set out in this policy unless a longer retention period is required by law.

4. Data Sharing and Disclosure

We only share your personal information with third parties under specific circumstances:

  • Service Providers: We work with trusted third-party providers for payment processing, order fulfillment, and website analytics. Each provider adheres to GDPR standards for data protection.
  • Legal Requirements: We may disclose information if required to do so by law, such as in response to a court order or regulatory requirement.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer personal data, provided the recipient adheres to the standards outlined in this Privacy Policy.

We do not sell or rent your personal information to third parties.

5. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right of Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct inaccurate or incomplete information.
  • Right to Erasure: You have the right to request that we delete your personal data, subject to certain legal obligations.
  • Right to Restriction of Processing: You may ask us to suspend the processing of your personal data in certain cases.
  • Right to Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You have the right to object to the processing of your personal data under certain conditions, such as for direct marketing purposes.

To exercise any of these rights, please contact us at [tsephomoyana@gmail.com].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze site traffic, and improve site performance. You can control cookie settings via your browser, and by continuing to use our site, you consent to our cookie usage as outlined in our Cookie Policy.

7. International Data Transfers

If we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect the privacy and integrity of your personal data, in line with GDPR requirements. These safeguards may include standard contractual clauses approved by the European Commission or other legally recognized certifications.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect or store personal data from minors. If we discover that we have inadvertently collected personal information from a child under the age of 18, we will take steps to delete that information promptly.

9. Data Security Measures

We have implemented appropriate physical, technical, and administrative measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include but are not limited to secure servers, firewalls, encryption, and restricted access to information.

10. Changes to Our Privacy Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. We will notify you of significant changes through our website or directly via email. Please review this policy periodically to stay informed of any updates.

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us at:

SHOP MOREKI
Address: Stand No. 1269, Nelspruit, 1200
Email: [tsephomoyana@gmail.com]

You also have the right to file a complaint with the relevant supervisory authority in your country if you believe we have not adequately addressed your concerns.

This privacy policy complies with GDPR and addresses data collection, usage, sharing, security, and users’ rights, providing transparency and protecting user privacy effectively.