Last Updated: October 20, 2024
Welcome to [shopmoreki.com] (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully. If you do not agree with any part of these Terms, please refrain from using our services.
1. Acceptance of Terms
By accessing or using [shopmoreki.com] (the “Website”), you agree to these Terms, our Privacy Policy, and any other applicable policies or guidelines we provide. If you do not agree to these Terms, please discontinue use of the Website immediately.
2. Eligibility
You must be at least 18 years old to use this Website or purchase products. By using the Website, you represent and warrant that you are of legal age to enter into this agreement and comply with all applicable laws and regulations.
3. Products and Services
3.1 Product Descriptions
We strive to provide accurate product descriptions; however, we do not warrant that the descriptions or other content on our Website are complete, reliable, current, or error-free. If a product offered on our Website is not as described, your sole remedy is to return it in unused condition.
3.2 Pricing and Availability
All prices are listed in the applicable currency and may be subject to additional charges such as taxes or shipping fees. We reserve the right to change prices or discontinue products without prior notice. In the event a product is listed at an incorrect price, we reserve the right to cancel orders for that product.
4. Orders and Payment
4.1 Order Acceptance
Upon placing an order, you will receive an email acknowledging receipt of your order. This does not constitute acceptance of your order. We reserve the right to accept or decline your order at any time and may limit the quantity of products purchased per person or per order.
4.2 Payment Methods
We accept various payment methods as displayed at checkout. By providing payment information, you represent and warrant that you have the legal right to use the payment method. Unauthorized use of payment information may lead to cancellation of your order and further legal action.
4.3 Order Cancellation
We reserve the right to cancel orders at our discretion, including, but not limited to, instances where we suspect fraudulent activity or if products are out of stock. If we cancel your order, we will notify you and issue a refund to your original payment method.
5. Shipping and Delivery
5.1 Shipping Policy
Shipping costs, delivery timelines, and available shipping methods are displayed at checkout. We aim to process orders within 2-3 business days; however, delivery times may vary depending on location and carrier services.
5.2 International Shipping and Customs
International orders may be subject to customs duties and taxes. These fees are the responsibility of the customer, and we are not liable for delays due to customs processing.
5.3 Risk of Loss
Once we provide the product to the carrier, the risk of loss and title for such items pass to you.
6. Returns and Refunds
6.1 Return Policy
Due to the intimate nature of our products, returns are only accepted if the product is unopened, unused, and in its original packaging. Returns must be initiated within 14 days of delivery.
6.2 Refunds
Approved refunds will be processed within 14 days of receiving the returned product. Refunds will be issued to the original payment method only. Please contact us at [tsephomoyana@gmail.com] for return instructions.
6.3 Non-Returnable Items
Products that have been opened, used, or are not in their original packaging cannot be returned or refunded due to health and hygiene reasons.
7. Intellectual Property
All content on the Website, including images, logos, text, graphics, and product descriptions, is the property of Shop Moreki and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any content without our prior written consent.
8. Prohibited Conduct
When using the Website, you agree not to:
- Engage in any activity that interferes with or disrupts the Website’s functionality.
- Use the Website for unlawful purposes or in violation of any applicable laws.
- Attempt to gain unauthorized access to the Website, accounts, or networks connected to the Website.
- Misrepresent your identity or affiliation with any person or entity.
9. Disclaimer of Warranties
The Website and all products and services provided are “as is” and “as available” without any warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Website will be uninterrupted, error-free, or secure.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Shop Moreki shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or relating to your use or inability to use the Website or any products purchased from us. This includes, but is not limited to, damages for loss of profits, goodwill, data, or other intangible losses.
11. Indemnification
You agree to indemnify and hold harmless Shop Moreki, its affiliates, officers, employees, agents, and partners from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorney fees) arising out of or related to your use of the Website, your violation of these Terms, or your violation of any rights of another party.
12. Privacy Policy
Your use of our Website is also governed by our [Privacy Policy](link to privacy policy). Please review this policy to understand our data collection, usage, and sharing practices.
13. Governing Law
These Terms and your use of the Website are governed by the laws of South Africa. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts in South Africa.
14. Changes to These Terms
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and the “Last Updated” date at the top will reflect the most recent version. By continuing to use the Website after any modifications, you agree to be bound by the updated Terms.
15. Contact Us
For questions or concerns regarding these Terms or other policies, please contact us:
Shop Moreki
Address: Stand No. 1269, Nelspruit, 1200
Email: [tsephomoyana@gmail.com]
These terms and conditions provide a clear legal framework for user interactions on your website, covering product transactions, rights and responsibilities, intellectual property, and limitation of liability. Let me know if there’s anything specific you’d like to adjust.